Key Responsibilities

• Lead and build the merchant team to promote and present digital payment solutions such as POS, QR codes, ATM, and other banking products to merchants as per their business needs.
• Maintain merchants’ relationships to ensure continuous growth and sales targets are achieved.
• Work in close collaboration with the SME/Corporate Relationship Managers for referrals and securing appointments.
• Generate, maintain, and increase business opportunities with existing merchants.
• Prepare reports as required regarding business development including market comparison analysis,
  business opportunities, recommendations, etc.
• Daily tracking of the merchant’s performance with immediate actions as required.
• Allow promoting the cross-selling of other banking products such as loans, credit cards, deposit
  accounts, etc.
• Liaise with other departments at Bred Bank to facilitate smooth operations and ensure prompt and
  accurate delivery of service.
• Ensure that customer satisfaction levels are high & such that customer referrals are generated given
  good services.
• Training: ensure adequate product training at all the merchant’s touch points.

Required Education & Experience

• 3 years experience in banking or related field.
• 2-3 years experience with merchant solutions especially POS, QR Code, or ATM.
• Knowledge of digital banking services within the financial institution.
• Demonstrated experience in improving product performance, and customer insight.
• Project and team management experience.
• Understanding of customer communication strategies.

Required Competencies

• Strong problem-solving
• Analytical thinking
• Negotiation, and conflict resolution skills.

How to apply

Please send your up-to-date resumé, a copy of your Cambodian ID card and a recent passport size (4×6)
photograph to: BRED Bank (Cambodia) Plc. No. 30, Preah Norodom Boulevard Sangkat Phsar Thmey 3, Khan Daun Penh, Phnom Penh. Or email hr@bredcambodia.com

Deadline: Invalid.