Relationship Manager – Retail Banking - BRED Bank Cambodia

Relationship Manager – Retail Banking

Mao Tse Toung Branch

Branch Network Retail

Key responsibilities 

  • Meet and exceed the assigned sales and revenue targets though acquiring new customers for deposit and lending products
  • Manage and grow existing customer portfolio for FUM, loan, revenue and profitability
  • Leverage and expand customer relationship to maximize referral, cross selling and new business opportunities
  • Contribute to the business success by initiating and participating in various cold-calling and marketing activities
  • Provide high standard of service to all customers at all times
  • Be always attentive to all customer needs, issues or complaints and provide appropriate solutions and effective complaint handling
  • Manage the quality customer portfolio, maintain accurate records, and always follow the bank’s policies and compliance procedures
  • Minimize and make immediate report on any potential financial or operational losses
  • Stay updated with bank’s products suite, marketing campaigns and competitor’s activities to ensure superior product knowledge performance of the Call Center operations to ensure contact demand is effectively covered, team delivers a best in class service and meet or exceed all KPIs

Required education and experience

  • Minimum Bachelor Degree • OR lower degree accepted if at least 3 years’ experience in similar position
  • Computer literacy and English language proficiency (French language is a plus)
  • Proven sales and service record in banking or related industries
  • Financial background, analytical and credit background

Required competencies

  • Discretion, integrity and rigor
  • Customer focus and strong communication skills
  • Outgoing personality, confidence and ability to work under pressure
  • Autonomous and proactive
  • Good planning, negotiation, problem solving & organizing skills
  • Desire to go extra and beyond responsibilities
  • Be a team player and like to deal with challenges

How to apply 

Please send your up-to-date resumé, a copy of your Cambodian ID card and a recent passport size (4×6) photograph to: BRED Bank (Cambodia) Plc. No. 30, Preah Norodom Boulevard Sangkat Phsar Thmey 3, Khan Daun Penh, Phnom Penh. Alternatively, email hr@bredcambodia.com. All applications will be treated with the strictest confidentiality.

Deadline: N/A

To apply for this job email your details to hr@bredcambodia.com