Merchant Payments Solutions Team Leader - BRED Bank Cambodia

Merchant Payments Solutions Team Leader

Head Office

Branch Network

Key Responsibilities

  • Lead and build the merchant team to promote and present digital payment solutions such as POS, QR codes, ATM, and other banking products to merchants as per their business needs.
  • Maintain merchants’ relationships to ensure continuous growth and sales targets are achieved.
  • Work in close collaboration with the SME/Corporate Relationship Managers for referrals and securing appointments.
  • Generate, maintain, and increase business opportunities with existing merchants.
  • Prepare reports as required regarding business development including market comparison analysis,
    business opportunities, recommendations, etc.
  • Daily tracking of the merchant’s performance with immediate actions as required.
  • Allow promoting the cross-selling of other banking products such as loans, credit cards, deposit
    accounts, etc.
  • Liaise with other departments at Bred Bank to facilitate smooth operations and ensure prompt and
    accurate delivery of service.
  • Ensure that customer satisfaction levels are high & such that customer referrals are generated given
    good services.
  • Training: ensure adequate product training at all the merchant’s touch points.

Required Education & Experience

  • 3 years experience in banking or related field.
  • 2-3 years experience with merchant solutions especially POS, QR Code, or ATM.
  • Knowledge of digital banking services within the financial institution.
  • Demonstrated experience in improving product performance, and customer insight.
  • Project and team management experience.
  • Understanding of customer communication strategies.

Required Competencies

  • Strong problem-solving
  • Analytical thinking
  • Negotiation, and conflict resolution skills.

How to apply

Please send your up-to-date resumé, a copy of your Cambodian ID card and a recent passport size (4×6)
photograph to: BRED Bank (Cambodia) Plc. No. 30, Preah Norodom Boulevard Sangkat Phsar Thmey 3, Khan Daun Penh, Phnom Penh. Or email hr@bredcambodia.com

Deadline: Invalid.

To apply for this job email your details to hr@bredcambodia.com