Card Officer - BRED Bank Cambodia

Card Officer

Head Office


Key responsibilities

  • Card Issuance
    • Create and Emboss Visa Card.
    • Replace, Activate and block Visa card.
    • Card support and work with support groups to fix the card issue.
    • Analyse the problem
  • POS
    • Install and configure POS terminal upon request.
    • Provide training and product demonstration to new and existing POS merchants to the merchant service team.
    • Provide technical support, and troubleshooting in solutions to all POS related issues.
    • Analyse the problem appropriately and report or escalate immediately to related stakeholders any urgent issues or complaints to be fixed due to bank operations or customer needs beyond their own control.
    • Involve POS testing.
  • ATM
    • Work with ATM vendor to install/deploy ATMs.
    • Work with ATM vendor for ATM maintenance or any updated patches.
    • Coordinate internal network team for windows updates, anti-virus..etc.
    • Check ATM status to prepare for cash replenishment/reconciliation and notify the related team.
    • Analyse the problem and coordinate related teams to fix the issue.
  • Other tasks
    • Prepare monthly NBC, Visa and MasterCard report.
    • Coordinate BRED IT support in case of disputes/Chargeback.
    • Be available to work outside or go to provinces.
    • Other tasks will be assigned by Line Manager.

Required education & experience

  • Minimum bachelor’s degree.
  • OR lower degree accepted if at least 2 years experience in a similar position.
  • Computer literacy including data analysis.
  • English proficiency both written and spoken.
  • Financial background, analytical and project management background.

Required competencies

  • Discretion, integrity, and rigour.
  • Be a team player and like to deal with issues or challenges.
  • Autonomous and proactive.
  • Desire to go extra and beyond responsibilities.

How to apply

Please send your up-to-date resumé, a copy of your Cambodian ID card and a recent passport size (4×6)
photograph to: BRED Bank (Cambodia) Plc. No. 30, Preah Norodom Boulevard Sangkat Phsar Thmey 3, Khan Daun Penh, Phnom Penh. Or email

Deadline: 19 August 2022.

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